Privacy Policy

1. Information We Collect

CloudBT processes the information you provide during account creation, ordering and support in order to deliver its services.

Data controller: CloudBT Telekomünikasyon Anonim Şirketi

Address: Gürsel Mah. İmrahor Cad. Premier Kampüs Ofis B Blok No: 29B İç Kapı No: 9 Kağıthane / İstanbul, Türkiye

MERSIS No: 0211156815500001

Trade Registry: Istanbul Trade Registry Office, no. 1161728

Tax Office / No: Şişli Tax Office / 2111568155

Phone: +90 535 227 6505

Data protection requests: [email protected]

• Account information: name, surname, email address, phone number
• Billing information: billing address, tax details, payment method
• Technical data: IP address, browser information, panel access logs

This document is an English translation provided for convenience. In case of any discrepancy, the Turkish version published at cloudbt.com prevails.

2. How We Use Information

The information we collect is used to provide the services, for billing, to maintain security and to meet legal obligations.

Your personal data is not shared with third parties for marketing purposes without your explicit consent.

3. Where Data Is Processed

CloudBT's servers and the data you host on them are located in the Equinix IL4 data center in Istanbul, Türkiye. Account and billing records are processed by CloudBT Telekomünikasyon A.Ş. in Türkiye.

4. Your Rights and Contact

Under Turkish data protection law (KVKK, Law No. 6698) you may request information about whether your personal data is processed, request correction or deletion, and object to processing, subject to the conditions in the law.

For privacy questions: [email protected]